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Privacy Policy


At Needle And Thread Nook Sewing Store, safeguarding your privacy is a top priority. We are dedicated to maintaining the utmost security for all personal data collected, ensuring it is used exclusively for the purposes outlined in this privacy policy.

This policy pertains to information gathered through our websites and any data acquired during other interactions with you, such as customer service interactions.

Who are we?

When we refer to “we,” “our,” or “us,” we mean Needle And Thread Nook Sewing Store Pty Ltd and its wholly owned subsidiaries.

What is ‘Personal Data’?

Any information capable of identifying you directly or indirectly, including data about your family or personal device over time and across services, is considered “Personal Data.” This encompasses details such as your name, address, phone number, and email address, as well as less overt identifiers like your IP Address.

What data do we collect?

We categorize the data we collect into three groups: Customer Information, Usage Data, and your IP Address.

Customer Information: Explicitly provided by you during online purchases, newsletter sign-ups, or participation in programs/competitions on our website, including:

Your name

Email address

Shipping/billing address

Payment information

Purchased products

Usage Data: General information about your interactions with our website, encompassing:

Pages visited

Referral sources (e.g., newsletter links or advertisements)

Clicked buttons/links

Previous website visits

Geolocation data (country/city)

Inferences drawn from usage data

IP Address: Automatically sent each time you access our website, considered personal data in various jurisdictions. We use this data cautiously, employing measures aligned with privacy regulations.

How we collect data

Information you provide directly: During online shopping, newsletter sign-ups, job applications, or surveys, we request personal data. While voluntary, not providing certain data may limit website functionalities.

Information collected automatically: When you visit our site, we automatically collect information, including Usage Data. Cookies and similar technologies are utilized; refer to our cookie policy for details.

How we store data

We store backup data, including order details (comprising Customer Information), on our servers. Stringent technical and organizational measures are employed to secure collected and processed personal data, adhering to Privacy Principles.

How we use data

We process your personal data for specific purposes:

Fulfilling orders

Addressing inquiries, warranty claims, and product-related issues

Enhancing website experience through analytics

Tailoring website content based on geographical location

Detecting and preventing fraudulent activity

Conducting marketing activities, including remarketing

Producing aggregated and pseudonymized analytics for third-party sharing

How we share your personal data

We may share personal data with third parties for specific purposes, including secure payments, order fulfillment, newsletter distribution, advertising, and fraud protection. We adhere to privacy regulations and never sell email lists or customer information.


Data retention duration depends on the type and purpose, complying with legal requirements. Once unnecessary, personal data is deleted or pseudonymized.

Your rights

As the owner of your personal data, you have rights to access, correct, object, or request deletion. Unsubscribe links in marketing communications offer a simple way to opt out.

How to contact us

Contact us at

Changes to this Policy

This policy may be revised periodically. Changes are reflected on this page, and the revision date is noted at the top. Any alterations apply to existing data and any collected thereafter.